Fly with Turkish Airlines to your Dream Destination
Turkish Airlines is known for the lavish services they provide to their customers. They have all the safety and hygiene measures being taken care of. Turkish will give you a reason to travel often with the most comfortable on time or early flights, the courteous staff and the delicious food prepared with utmost hygiene. Turkish makes sure you have the best flying experience with them. The crew at Turkish Airlines will attend you in the best ways so you don’t have any kind of uneasiness in the flight.
Know your Travel Partner
Turkish Airlines is based in Istanbul, Turkey. It is the national flag carrier of Turkey. It started commencing its operations in 1933. Turkish Airlines is the fourth largest carrier in the terms of destinations in the world. Along with the flight services it also has cargo services and maintenance services. It has its primary hub in Istanbul, Ataturk Airport. It is an award winning airlines that also got the Europe’s Best Airlines two consecutive times. The frequent flyer program at Turkish is known as Miles&Smiles. It provides attractive offers to the passengers. So many different cuisines are served in the Turkish flights.
| Hub Airport | Istanbul, Ataturk International Airport |
| Fleet Size | 363 |
| Headquarters | Istanbul, Turkey |
Number of destinations covered:
| International- | 245 |
| Domestic | 50 |
| Official Website | www.turkishairlines.com |
| Customer Service | 1800-200-9329 |
Popular Routes
- Germany- Iran
- Israel- USA
- Los Angeles- Tel Aviv
- Copenhagen- Tehran
- Casablanca- Tel Aviv
- Miami- Tel Aviv
Helpful Travel Resources
Baggage Assistance- +90 212-463-63363
You can have hassle free baggage services with Turkish Airlines. You just need to make sure the size and weight of baggage you are carrying since if it is more than the allowed size and weight you will have to pay additional charge for it.
Reservation Assistance- 1800-200-9329
Turkish provides you the assistance on reservations and the ongoing bookings. You can avail the best deals with the help of customer support at Turkish Airlines. You can also change the date of your travel with ease.
Special Services & Disability Assistance- 1800-874-8875
If you require any special services or disability assistance you need to keep the airlines informed at least 48 hours prior. If you have an unaccompanied minor you can get the details on that as well .If you require an escort person for a blind or a wheel chair you need to fill up the for with the airlines 48 hours before the departure.
Miles Assistance- 444-0849 /444-6239
The frequent flyer program at Turkish Airlines is known as Miles & Smiles. The benefit of this program range from travel, health, education shopping and a lot more. You can earn miles as you fly and use the miles earned for future flight bookings, cabin upgrades, extra baggage, food and beverages etc. Any issues regarding this program will be resolved by the experts.
Refund and Cancellations- 850-333-0849
Sometimes the airlines cancel the flights due to bad weather or some other serious issue. You are entitled complete refund in that case. In the unavoidable circumstances you have to cancel the flight tickets. To get assistance on that you can simply connect with the support executive the available personnel will help you in the best possible way. The refunds are credited in the original payment mode.
Airport Services
Security- The security checks at the airport have been stricter since the covid situation. Baggage screening and everything is done. You can get the priority security checks done if you take that plan. You can check further details to it on the website.
Arrival and Departure- Any special assistance regarding the arrival and departure can be updated to the airport staff so you can avail the service just in time suppose a wheelchair for someone or and escort person the blind. You can provide the details of the passenger who needs the service and even apply for it online.
Airport Check-in- You can now self-check-in at the airport and if you face any difficulty Turkish airlines staff will help you with the check-in and additional baggage assistance will also be provided by the staff. The additional charges for the baggage are also informed by the staff.
Safety Precautions Amid COVID-19
At Turkish Airlines our motive is to make sure our guests have a safe journey. Your safety and comfort during travel is our priority. All the preventive measures are being taken to avoid contacts.
- Sanitizers are available at the airport on board and even small hygiene kits are being provided to the passengers.
- Wearing face mask is a mandatory. Also, disposing them in a correct way is also needed.
- Social distance lines are being marked at the airport to at least maintain 1.5 meter distance.
- Body temperature is being checked as you enter the airport and before boarding the flight.
- No contact self-check-in is preferable to avoid any physical contact.
- The cabin crews are provided with sanitizers, gloves and masks. Their temperature checks are also being done time to time.
- Thorough cleaning and sanitization is being done in the aircrafts.
- HEPA filters are being used in the aircraft to filter the air completely every 3 minutes.
Services offered by the Airlines Offices
- Cabin Upgrades
- Group Ticketing
- Seat Assignments
- Excess Baggage Allowance
- E-visa
- Shop & Miles
- Skyroam
- Meal customization
- Unaccompanied Minors
- Change in travel date
24 Hour Accessible Help Desk
Reservations- Information on the flight bookings for Turkish airlines is available at the customer help desk. All the updates on flight status and the status of your booking are available. You will also be updated if your booking is confirmed or you are on the waiting list.
Baggage Information-The baggage related information about Turkish airlines is provided at the help desk. The dimensions and weight of the baggage allowance is informed. The excess weight and size fee applicable is also informed.
Lost and Found-If you lost any luggage on board or your checked in luggage is missing you can connect with the person on help desk and he will help you raise a complaint or update with the further procedure you need to follow to get your luggage.
Cancellations-For the information on cancellations you can contact with the team at help desk. If you cancel your flight later than 24 hours of booking you will need to pay a penalty fee. There is no refund provided if tickets are non-refundable. If the flights are cancelled by the airlines you will get full refund in your original payment mode.
Covid Updates- The covid updates are also provide at the help desk. The requirement of the covid negative reports and the safety measures being taken by the airlines. All the details are given. The social distancing and continuous sanitization process is also known.
Special Services and Disability Assistance- If you require any special services by the airlines you can inform them at the help desk or you can place a request for the same under additional services section on the official site or the application under ‘my bookings’ . The requirement of a wheel chair or an escort person for a blind all of it needs to be updated to the airlines at least 48 hours prior to the departure so they could arrange the service for you.
Way to Contact
Phone- Connecting with support executive is now made easy. You can connect with them at any hour of the day. The educated personnel is always there in your service. They will provide you all the information in the best possible ways. You can rely on the information provided by them as it is authentic.
Email- Connect with the Turkish airlines back end team using their official email id. It is a reliable way to connect with the experts at the Turkish airlines partner support. You will also be updated with the offers and ongoing discounts as you register using your mail id.
Live Chat- Live chat is another hassle free way to connect with the customer support team. The information given by them is transparent and reliable. You can connect with them via application or turkish airlines website. They are always available to serve you.
Customer Ratings
- 5/5 Covid safe and convenient flight. Loved the hospitality. Been a frequent flyer and has always been a good experience.
- 5/5 Cheap and best for international travel. The covid precautions were good. Covid negative test was required on board which makes it even safer.
- 4/5 Everything was great food to legroom to staff. Flight was on time. It was a great experience. Can’t wait to travel again.
- 5/5The flight attendants are helpful. They keep your needs a priority. The place was clean and proper sanitization was being done. Loved the Turkish flight experience.
- 4/5 Take off was bit delayed due to some issues but on time landing. Worth the price. Nice staff and good food. Surely travelling again with Turkish Airlines.
Regional Information
| USA and Canada | 1800-874-8875 |
| South and Central America | 1800-874-8875 |
| South Pacific | 0090-850-333-0849 |
| Europe | +90-212-463-6363 |
| Middle East | +90-850-333-0849 |
| Africa | 086-188-7547 |
| Official Website | www.turkishairlines.com |
| Email Address | NA |
| Customer Service | 800-874-8875 |
| Wait time | 4 minutes |
| Calling Hours | 24 hours, 7 days |
| Best time to call | 10:45 am |
| Alternative Methods | Facebook, phone, web |
