Get Best Services on Bookings &Other Queries with Air France Customer Service
Air France is called a leading player in the three main activity areas that are passenger transport, cargo transport and aircraft maintenance. It was found on 7th October 1933. It is a founding member of the sky team global alliance. Air France is the flag carrier of France. It has its headquarters based in Tremblay-en- France It carries 46 lakh passengers in a year. The hub airport of Air France is at Charles de Gaulle Airport and Orly Airport as its primary domestic hub. The frequent flyer program of Air France is known as Flying Blue. The fleet size of Air France is 216. It covers 211 destinations worldwide domestic and international. It employs over 86000 people. You can connect with the Air France customer service to get assistance on flight bookings, baggage assistance, check-in and other necessary information.
Some Popular Reasons to contact Air France Customer Service
People connect with the Air France customer Service for multiple reasons. People connect with the Air France customer service either by the Air France customer Service phone number, mail or live chat. Customers connect with the customer service for getting information on various things like flight upgrades, miles assistance, account information etc. related to the Flying Blue Program. They also provide information related to delayed flights, baggage allowance, delayed and damaged luggage. They are also available to aid regarding misplaced baggage- lost and found.
The information and assistance are provided on the cancellations and the refunds. The cancellation and refund policy are briefed to the customers for better knowledge. The experts at Air France Customer Service phone number also help customers in making the cancellations and also placing the requests for refund. The customer service people update you with the information and updates on the ongoing bookings whether your tickets are confirmed or you are still on the waiting list.
Information related to the flight reservations- the fares, how to make the payment, hot to select the seats and trip insurance is provided by the Air France customer service.
The arrival, departure, check-in, special services assistance is provided by the executives at the customer service.
For the account related issues like log in they have a separate team dedicated to resolve these issues at the customer service.
For special services assistance for the disabled and the senior citizen they provide you the all the necessary information on how to avail the health services, wheel chair and escort service.
Targeted Help from the Air France Phone Number
Air France Airlines customer service have a separate team dedicated to provide assistance to its customers regarding all the things related to Air France like:-
Baggage Assistance-The customer service at Air France will provide you all the baggage related information like the weight allowance and size allowance. The number of bags allowed to be check-in by one person depending on what class you are travelling in. In certain classes like la premiere economy, business class etc. you will be allowed to carry extra luggage. If you are the elite customer of Air France you will have an allowance to carry extra luggage.
Check-in Assistance– You can check-in online before 24 hours of departure. You can also check-in for any Air France flight departing from Atlanta and Detroit. It is suggested to arrive at the airport at least 3 hours before the scheduled departure. The document requirement for the place you are travelling to are also updated by the customer service department. Check-in at the airport should be done at least 45 minutes prior to the departure.
Cancellation Assistance– Cancellation is now made easy with the cancellation policy of Air France. When you cancel your flight within 24 hours of the booking and its still 7 days to the departure you will get complete refund. In case you cancel it later than that you will be charged a penalty fee applicable on cancellation. You’ll be updated with the information regarding that as well by the Air France customer service phone number. When the flight is cancelled by the airline due to some weather issue or other emergency the customer is entitled to claim a complete refund.
Senior Citizen Assistance– All the information related to the senior citizen policies is updated to the customers by the Air France customer service. All the medical facilities are available for them on board and at the airport. An escort person can also be made available for the blind and a wheelchair for the specially disabled as well. The people with any disabilities and the senior citizens as well are taken well care of.
Flight Status– The updates and information related to the flight status is available with the Air France customer service. You can get all the details about your existing reservation with them at any time of the day just by providing your booking ID and last name. The people at customer service are very helpful and available for you all through the day you can all them anytime and they will assist you in the best way.
Delayed Flight Assistance– If your flight is delayed you will have someone from the customer care call you and inform you. If it is delayed for a longer period you can just cancel it and get the complete refund in your original payment mode. Air Frances cares for its passengers so it provides food and beverage on delay of the flight.
Security Assistance– For the security checks at the airport and in the aircraft you need to be carrying you identity proofs. In case of travelling international you need to have your passport otherwise you cannot travel. The further information to this is available at TSA (Transportation Security’s Administration). The ID that is acceptable for security checks can be driving license, passport etc.
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How to contact the Air France Customer Service?
Call- You can call the Air France customer service number at any time of the day. They are available round the clock for your assistance. They have educated and dedicated team members in each department to provide you the best assistance on your query. They will guide you on all your queries and resolve them for you. Customer service executives are always available and they revert back as early as possible.
Email- You can mail the Air France customer support team any time about any issues you are facing. They will revert back within 48 hours. The people on email support are experts and are always working for your assistance. It is a reliable way to connect with the support team. They will help you resolve your issues hassle free on the mail itself and guide you through all the procedure.
Chat- You can connect with the Air France customer service agents on chat through the website or on the Air France app. The executives are trained and familiar with the technology so they provide you with the best assistance and resolve all your queries.
Features of Air France Airlines
24*7 Assistance- The customer service executives are available 24 hours 7 days at the Air France Customer Service phone number. You can make a call or opt for live chat at any hour of the day and they will be available to assist you. They provide you with all the information related to Air France bookings, baggage, check-in, flight status etc.
100% Transparency- The information provided by the customer service agents is transparent and authentic. They provide real information and you can completely rely on the information provided by them. The executives are unbiased and they provide reliable information. They will honestly give you all the authentic information and will be transparent with it.
Latest Updates– The people at Air France customer service number try their best and provide you all the authentic and latest updates about your flight status and all the other things. They will make sure any flight update about your reservation reaches you and you can enjoy your travel hassle free. You can also get the mails about latest deals and discounts when you register with the Air France website or application. You can also get the latest updates on your mail like flight confirmation, cancellation, refunds etc.